Episode 20: Employee Engagement with Ryan McGrory
We go down under to chat with Ryan McGrory, the Head of Employee Experience and Internal Communications at Youi Insurance in Queensland, Australia. On this episode, Ryan talks about things Youi does to foster mental and physical wellness for its call center employees. Additionally, he shares how the company leaned into its values to navigate COVID-19, and how fostering connection meant sharing his struggles to adapt to a virtual work world.